Smart Business Systems was established in 1988 and have experienced a steady and continual growth during our 24 years history.
The fundamental objective of our organization has always been to supply effective business solutions and support high quality.
Through regular training, our engineers have demonstrate their expertise in supporting Business Solutions, which is backed by being tested and accredited to Plus Partner standards. Our systems can be tailored to fit to any office network environment. The systems we provide are multi-function, black & white and color, which will lower your operating costs.
Our philosophy is, and has always been, to provide quality solutions to ensure continuity. We do not sub-contract any of our operations. Our dedicated Factory Trained Technicians will support and oversee the entire procedure from start to finish. Our support contracts guarantee an 8 hours (working) response, with an average of approximately 4 hours. We have reached a 90% in our customers’ satisfaction.
We utilize a sophisticated computerized work control system, which records all callouts. This information is then immediately relayed to the engineers so that the customer experiences minimum downtime.
Over 90% of our customers renew their equipment and maintenance contracts every year. This repeating business is our reflection of Smart Business Systems' commitment to customer’s satisfaction. Much of our new business is obtained through client recommendation, in particular we feel that the following factors have been instrumental in our success:
* Our flexibility in providing a comprehensive package of hardware and software maintenance support to meet the customer's exact requirements.
* The willingness of our committed technicians to go that extra mile to ensure maximum utilization of the customer's equipment and system.
The amount we invest in training and equipment ensures that we can give the best possible service to both large and small companies alike.
The fundamental objective of our organization has always been to supply effective business solutions and support high quality.
Through regular training, our engineers have demonstrate their expertise in supporting Business Solutions, which is backed by being tested and accredited to Plus Partner standards. Our systems can be tailored to fit to any office network environment. The systems we provide are multi-function, black & white and color, which will lower your operating costs.
Our philosophy is, and has always been, to provide quality solutions to ensure continuity. We do not sub-contract any of our operations. Our dedicated Factory Trained Technicians will support and oversee the entire procedure from start to finish. Our support contracts guarantee an 8 hours (working) response, with an average of approximately 4 hours. We have reached a 90% in our customers’ satisfaction.
We utilize a sophisticated computerized work control system, which records all callouts. This information is then immediately relayed to the engineers so that the customer experiences minimum downtime.
Over 90% of our customers renew their equipment and maintenance contracts every year. This repeating business is our reflection of Smart Business Systems' commitment to customer’s satisfaction. Much of our new business is obtained through client recommendation, in particular we feel that the following factors have been instrumental in our success:
* Our flexibility in providing a comprehensive package of hardware and software maintenance support to meet the customer's exact requirements.
* The willingness of our committed technicians to go that extra mile to ensure maximum utilization of the customer's equipment and system.
The amount we invest in training and equipment ensures that we can give the best possible service to both large and small companies alike.